Toilet FAQ

Q1：What is the warranty after-sales policy？

A1：2 years warranty , we provide spare parts and online technical supporting. We will carefully and conscientiously check all products as required before shipping.

Q2:  Are you manufacturer or trading company?

A2：We are the manufacturer but can also do trade upon request.

Q3: What certifications does your smart toilet have?

A3：We supply CE, WaterMark, SAA, CUPC, ETL certificated products.

Q4: What if we order small quantity for your items, will you accept it?

A4: We understand that it is not easy for you to order bio quantity for anew item, so in the beginning we could accept small quantity, to help you open your market step by step.

Q5: How do you guarantee the product quality?

A5:We have 100% test before delivery. We apply strict quality control standard, Only products that pass oursurface inspection and leaking test can be released.